Refunds and returns

REFUND POLICY

Here at Little Frost & co, we take big pride in producing products you will be as happy with as we are.
We don’t offer refunds and exchanges due to a change of mind. So please make sure you make the right choice when ordering.

Since all our items are handmade, different little “imperfections” may occur. But that’s the great thing with handmade products they’re all like little snowflakes made with love.

If your product arrives faulty or breaks during the first few uses please contact us ASAP and we will have it returned at our expense and replace the item for you.
If this were to happen please contact us within 14 days of receiving the item so we can resolve the matter. Any inquiries after that will not be honored as a faulty item
For any items that break because of wear and tear, we can’t replace them due to the nature of using and wearing items.

 

DISCLAIMER OF LIABILITY

PLEASE USE YOUR COMMON SENSE WHEN USING THE BABY NEST.
WE CANNOT TAKE ANY RESPONSIBILITY IF A CHILD IS HARMED DURING THE USE OF THE BABY NEST.

  • NEVER LEAVE CHILD UNATTENDED IN THE BABY NEST

  • DO NOT PLACE BABY’S HEAD AT THE FOOT END (WHERE THE STRINGS ARE)

  • DO NOT CARRY BABY NEST WITH BABY.

  • DO NOT USE PILLOWS, SOFT TOYS ETC. IN NEST.

  • KEEP A SAFE AIRFLOW AROUND BABY’S HEAD TO AVOID SUFFOCATION.

  • ALWAYS LAY BABY NEST ON A FIRM SURFACE.

  • DO NOT CONTINUE TO USE BABY NEST IF THE NEST IS DAMAGED.